LEGAL
Privacy Policy.
What we collect, why, and what you can do about it.
EFFECTIVE DATE: OCTOBER 2026
1. Who we are
Wear The Message ("we", "us", "our") is a Lagos-based apparel brand. We make reminders you can wear — motivational inscriptions on quality clothing, shipped across Nigeria and beyond.
This policy explains what personal information we collect when you use wearthemessage.space, why we collect it, and the choices you have.
2. Information we collect
Account information: when you create an account, we collect your name, email address and password (stored securely — we never see your password). If you sign in with Google, we receive your name, email address and profile picture from Google.
Order information: items purchased, delivery address, phone number and payment confirmation so we can fulfil and track your order.
Custom designs: artwork, text and preferences you submit through the Create Your Own feature, so we can produce and reference your design.
Usage information: basic technical data such as pages visited, to keep the site working and improve it.
3. How we use your information
To create and manage your account.
To process orders, arrange delivery and communicate with you about them (including order updates on WhatsApp or email).
To produce custom designs you request.
To provide support when you contact us.
To keep the site secure and prevent fraud.
We do not sell your personal information, and we do not use it for advertising.
4. Payments
Payments are processed by our payment provider. Your card details are handled directly by the payment provider and are never stored on our website. We only receive confirmation that a payment succeeded so we can fulfil your order.
5. Sharing your information
We share personal information only with the parties needed to run the store:
Our hosting and database provider, which stores account and order data on our behalf.
Our payment provider, to process payments.
Delivery partners, who receive the name, address and phone number needed to deliver your order.
We may also disclose information if required by law.
6. Data retention
We keep your account information for as long as your account is active. Order records are retained as required for accounting and legal purposes. You may request deletion of your account at any time — we will remove your personal data except where we are required to keep records.
7. Your rights
You can access, correct or delete your personal information, and you can request a copy of the data we hold about you. You can also update your sign-in details or disconnect Google sign-in.
To exercise any of these rights, contact us using the details below and we will respond promptly.
8. Security
We protect your data with encrypted connections (HTTPS), secure storage and access controls. No system is perfectly secure, but we take reasonable measures to keep your information safe.
9. Children
Our store is not directed at children under 13, and we do not knowingly collect their personal information.
10. Changes to this policy
If we change this policy, we will post the updated version on this page with a new effective date.
11. Contact us
Questions about this policy or your data? Reach us on WhatsApp at +234 815 522 7621.
